Shipping policy
Shipping Policy
Overview
All orders are printed and fulfilled on demand. This means each piece is made specifically for you once your order is placed.
Processing Times
Orders are typically processed within 2–5 business days.
During busy periods, launches, or seasonal demand, this may take slightly longer. We’ll always aim to get your order out as quickly as possible.
Shipping Costs
Shipping costs are calculated at checkout based on your location and the items in your order.
We work with our fulfilment partner to ensure rates are fair and reliable.
Estimated Delivery Times
United Kingdom
Estimated delivery: 2–5 business days after dispatch
Europe
Estimated delivery: 5–10 business days after dispatch
Rest of World
Estimated delivery: 7–14 business days after dispatch
Please note these are estimates and may vary depending on local delivery services.
Order Tracking
Once your order has been dispatched, you will receive a confirmation email with tracking information.
Multiple Items
If you order multiple items, they may arrive in separate packages. This is because some products are fulfilled in different locations.
Customs & Import Duties
For international orders, customs fees or import duties may apply. These charges are the responsibility of the customer.
Delivery Delays
While we do everything we can to ensure timely delivery, we are not responsible for delays caused by couriers, customs, or external factors beyond our control.
Incorrect Addresses
Please ensure your shipping address is correct at checkout.
If an order is returned due to an incorrect or incomplete address, we may need to charge additional shipping to resend it.
Lost or Damaged Items
If your order arrives damaged or does not arrive within a reasonable timeframe, please contact us at help@addictedtopadel.co.uk and we’ll help resolve the issue.
Questions
If you have any questions about your order or shipping, feel free to get in touch at help@addictedtopadel.co.uk.
Addicted to Padel
Here for the rally, not the ranking.